Restart the modemįirst, we recommend you power off the computer. If the cable modem is having trouble maintaining a steady connection, power cycling it might resolve the issue or it might be overheating. If only one computer is disconnecting and reconnecting, it's likely a problem with the computer.
If all devices on your network have the same problem, that indicates an issue with the cable or DSL modem, network router, or ISP. If you have another computer, smartphone, or tablet that uses the same Internet connection, use it to test if there's a connection or computer issue.
